What should Human Resource Departments be doing to prepare for 2014 Health Care Exchange implementation?
As sold to the nation, the Patient Protection and Affordable Care Act, (“PPACA”) was designed to lower the cost of healthcare and provide access to affordable care through the implementation of a system of healthcare exchanges in each state.
How will the Exchanges work?
What we know is unclear, since each state is working up their own version. The Massachusetts Connector, now operating before the PPACA law was adopted, is a good representative example. See my prior blog link at Health care reform. There are some good aspects and problems to avoid.
The first big question every HR leader will have to ask is, “Will it be cheaper to drop the group coverage and leave employees to purchase a policy through the exchange?”
What are the consequences of that decision? Make the wrong decision and it could cost your company in loss of employee engagement, and most importantly, higher cost for you and your employees.
Make the correct decision and you could improve your plan for your employees, reduce your cost and take advantage of the new rules and your willingness to lead rather than follow.
How exchanges can affect employers?
This is a Game Changer for certain. Myth One: Employers cannot expect employees to find and select a policy. Sure it may be more difficult without some education and guidance. Remember when employers switched to 401k plans? A common misconception was centered around employees never being able to select investment funds.
Another concern expressed by employers, or Myth Two: How this benefit change will impact the company’s ability to attract “top talent” and retaining the best employees. The incorrect assumption here lies in the thought that benefits will be reduced, when they can be improved. We show clients how to do this every week. So why are these two myths so common today?
A recent Society for Human Resource Management (“SHRM”) survey that examined where HR leaders are in their decision-making process related to health care reform. The survey suggests that 51 percent of employers do not plan on dropping their health care coverage in lieu of moving their employees to the exchange system. While 48 percent of employers are still in a “wait and see”mode looking for more regulatory guidance before making any decision. This suggests to me that education is an important component lacking in the advisory relationship on health care reform. This survey is considerably different than the McKinsey Study and may reflect the different perspectives between the human resource community and the other decision makers found in the McKinsey study.
In addition, the SHRM Study results revealed by the low percentage of HR professionals (only 54%) who are comfortable with their understanding of the new law. Explained the other way, 46% of HR professionals are uncomfortable with their knowledge on the new law. Not having the answers (or strategic plan) won’t cut it with C-Suite leadership for too long.
The typical group benefit broker, in the past, was normally a helpful educational resource for HR leaders. According to this SHRM study, most (69 percent) of HR leaders are turning to their brokers for information on health care reform. The Your Wellness N Health Team (www.yourwellnessnhealth.com) would be happy to share our knowledge and strategy so you can create a path for managing change not reacting to change.






